10 Chapter 1 Hardware and Software Requirements
Fax Board Requirements
RightFax supports Brooktrout fax boards and Intel Dialogic (also known as
GammaLink) fax boards. For a list of all supported fax board types, refer to the
RightFax Fax Board Guide.
Installing the fax boards
Fax boards can be installed in the computer running the RightFax server software,
or on a separate computer called a “remote BoardServer.” For information on
using remote BoardServer computers, refer to the RightFax Administrator’s Guide.
Phone Line Requirements
The fax boards that RightFax supports can make use of several different types of
phone lines: loop-start (regular analog phone lines), Direct Inward Dial (DID),
Dialed Number Identification Service (DNIS), Integrated Services Digital
Network (ISDN), and several types of digital phone lines. Different types of fax
boards support different types of phone lines. For information on the types of fax
boards that are compatible with your available phone lines, refer to your fax
board supplier or manufacturer.
Loop-start phone lines
Loop-start lines can be used for incoming or outgoing faxes. A line can be
installed by the local telephone company if one is not already available through
your organization’s existing phone system. Loop-start lines are also called POTS
(Plain Old Telephone Service) lines.
Direct Inward Dial (DID) phone lines
Each DID phone line is called a “trunk.” When a DID trunk is installed, it is
assigned a bank of numbers. For example, a DID trunk may be assigned the bank
of 20 numbers ranging from 321-7450 to 321-7469. All calls to any of the assigned
numbers are routed to the DID trunk.
DID phone lines have a few special attributes. First, DID lines are used for
incoming faxes only. Outgoing faxes must be sent through a standard loop-start
line. Second, the customer, rather than the phone company, supplies the power
(called the “talk battery”) necessary to drive the phone line. For this reason, DID
fax boards come with an additional power adapter which provides the necessary
–48 volt current.
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