Axis RightFax 8.5 Guía de instalación Pagina 32

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32 Chapter 4 Upgrading and Adding Fax Channels, User Licenses, and Optional Components
6. Call the RightFax product support group at (520) 320-7070.
Important Some RightFax service plans require that you contact your RightFax
distributor for bump codes rather than the RightFax support group. If so, you must
contact your distributor at the phone number that was provided as part of your
service agreement.
7. From the voice menu, select the option for support with a Captaris faxing
product, and then select the option for a bump code. Your call will be routed
to a support engineer.
8. Follow the instructions provided by the support engineer for upgrading your
server. You will be provided with a new bump code to enter in the Feature
Activation tab.
Adding Fax Channels and User Licenses
To add fax channels
1. Contact your RightFax distributor and purchase the appropriate channel or
user license. You will be sent a new license card that includes a new product
serial number.
2. Run Enterprise Fax Manager (see Using Enterprise Fax Manager on
page 26) and select the server to which you are adding channels or user
licenses.
3. In the service name list in the lower-right pane, double-click RightFax Server
Module. The RightFax Server Configuration window opens.
4. Click the Feature Activation tab.
5. Click Get Bump. The RightFax service will be stopped, and a bump code will
be displayed. Be prepared to provide this bump code to a Captaris support
engineer.
6. Call the RightFax product support group at (520) 320-7070.
Important Some RightFax service plans require that you contact your RightFax
distributor for bump codes rather than the RightFax support group. If so, you must
contact your distributor at the phone number that was provided as part of your
service agreement.
7. From the voice menu, select the option for support with a Captaris faxing
product, and then select the option for a bump code. Your call will be routed
to a support engineer.
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